Your privacy matters to us.

Overview

Welcome to Gotowed. Gotowed is a wedding website creation service and a product of Xorphic.

We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy describes what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.

Information we collect

Depending on how you interact with Gotowed, we may collect the following categories of information.

Information you provide to us

• Name or names of the couple.
• Phone number and WhatsApp contact details.
• Email address.
• Wedding date.
• Wedding city, venue and event information.
• Wedding-related photographs, videos and other media that you choose to provide.
• Wedding stories, descriptions, schedules and other content you provide for your website.
• Package and service preferences.
• Information included in messages you send to us.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• Pages visited.
• Approximate usage information.
• Referring website or campaign.

How we use your information

We use information collected through Gotowed for purposes such as:

• Responding to your enquiries.
• Contacting you regarding your wedding website.
• Understanding your requirements.
• Creating and customizing your wedding website.
• Hosting and delivering your wedding website.
• Processing payments and managing orders where applicable.
• Providing customer support.
• Improving our website, services and user experience.
• Preventing fraud, abuse and security issues.
• Complying with applicable legal obligations.

Where processing is based on consent, you may withdraw that consent subject to applicable law and the consequences described in this Policy.

When we share information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate Gotowed and provide our services.

These may include providers involved in:

• Website hosting and infrastructure.
• Cloud storage.
• Payment processing.
• Email and communication services.
• Analytics and website performance.
• Customer support.

We may also disclose information where required by applicable law, legal process, government authorities, or where necessary to protect the rights, safety or security of Gotowed, Xorphic, our users or others.

Wedding photographs & content

Photographs and other media are an important part of the Gotowed service.

When you provide photographs, videos, names, stories or other wedding content to us, you authorize us to use that content as reasonably necessary to create, publish, maintain and support your wedding website and provide the services you requested.

We will not use your wedding photographs for promotional purposes without appropriate permission.

Cookies & analytics

Gotowed may use cookies and similar technologies to keep the website functioning, understand website usage, improve performance and measure marketing campaigns.

Depending on the tools implemented on the website, analytics providers may collect information about how visitors interact with the website.

You can control cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes and complying with applicable legal obligations.

The retention period may vary depending on the type of information and the reason it was collected.

When information is no longer required, we may delete, anonymize or otherwise securely dispose of it, subject to applicable legal or operational requirements.

Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

If we become aware of a security incident affecting personal data, we will take appropriate steps as required by applicable law.

Your privacy rights

Subject to applicable law, you may have rights relating to the personal information we process about you.

These may include the ability to:

• Request information about the personal data we process about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where permitted.
• Withdraw consent where processing is based on consent.
• Request information regarding the processing of your personal data.
• Raise a complaint regarding our handling of your personal data.

To exercise a privacy-related right, contact us using the details provided in the Contact us section.

Children's privacy

Gotowed is intended for adults and couples arranging their wedding celebrations.

We do not knowingly request personal information from children for the purpose of selling or providing our services.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.

Third-party websites

Our website may contain links to third-party websites or services.

Those websites operate independently and may have their own privacy policies. We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing it with personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically for the latest information about our privacy practices.